Newcomers to Canada

Welcome to the Waterloo Public Library! We have resources to help you as you settle into your new home.

Settlement Workers

The Library Settlement Partnership (LSP) program is a joint partnership between Immigration, Refugees and Citizenship Canada, the Kitchener-Waterloo Multicultural Centre, and the Waterloo Public Library.

Settlement workers can help new Canadians in the Kitchener-Waterloo area with needs such as language training, career and employment, housing, health care, education and more. Whether you are new to Canada or have been in Canada for some time, the settlement workers are here to help. Translation services can also be made available through referral. 

Locations & Languages

Appointments are available at our Main Library, John M. Harper Branch and McCormick Branch and other locations in Waterloo Region. 

The Library Settlement Partnership works to ensure you can find an appointment in your language. Some of the languages available include, but are not limited to:

  • Arabic
  • Dari
  • Farsi
  • Tigrinya
  • Amharic
  • Italian
  • Spanish
  • Hebrew

...and more


To make an appointment, you may:
Phone: 519-745-2531 

View the PDF schedule

Free Library Programs

Be sure to check out our free programs and events. We have programming for babies all the way to older adults. Join us for a fun program, meet new people and make connections in the community.

View the calendar

English Conversation Circles

English Conversation Circle (McCormick Branch)

Practice your conversational English and meet new people with the YMCA Immigrant Services. This program is open to all English levels. This program typically takes place on Wednesday evenings from 6:30pm to 8:00pm and is drop-in (no pre-registration is required).

View schedule


Looking for more? Discover other English Conversation Circles in Kitchener and Waterloo, as well as other programs that are organized by YMCA Immigrant Services.

Learn more


With your library card you can access free, interactive learning tools:

  • Road to IELTS
  • Transparent Language
  • LinkedIn Learning
  • Mauril from CBC Corner for English and French language learning

...and more!

Reading In Your Language

We have a large collection of online resources that allow you to read in your preferred language. With PressReader you can read newspapers from around the world in various languages. The PressReader collection contains 4000 newspapers from over 55 countries. DragonSource gives you access to hundreds of ebooks and digital magazines in Traditional and Simplified Chinese. LOTE4Kids allows children to enjoy reading and listening to books in many world languages. Find these and many more free resources in our Digital Library.

Browse online resources

Helpful Information


Immigration Waterloo Region

Practice Drivers Test -